Parimatch Privacy
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Last revised: June 15, 2025
1. Overview
Welcome to our premium gaming destination. We are committed to safeguarding your personal information and maintaining your privacy throughout your experience on our gaming site.
This privacy notice explains our methods for gathering, utilizing, disclosing and securing your personal data when you:
- Navigate through our gaming website
- Create and manage your user profile
- Engage in games and bonus campaigns
- Communicate with our help desk
- Access our mobile apps and associated tools
By accessing our service, you consent to the data handling procedures detailed in this document. Should you object to these procedures, we suggest ceasing use of our platform.
Important notice for users in India: This policy adheres to the Information Technology Rules (Reasonable Security Practices and Procedures for Sensitive Personal Data or Information) 2011 under the Information Technology Act 2000 and applicable Indian privacy legislation.
2. Information Gathering
2.1 Personal Details
We gather personal information that you willingly submit to us, such as:
- Identity details: Complete name, birth date, nationality and government-issued identification (necessary for profile verification)
- Communication details: Email address, telephone number and residential address
- Account details: Username, password and security verification questions
- Financial details: Bank account information, payment methods, transaction history and card details
- Verification documents: Images, identity papers and information provided during account validation
2.2 Automatic Data Collection
During platform usage, we automatically capture certain information, such as:
- Device information: IP address, device type, operating system, browser type and configuration
- Usage information: Pages viewed, time spent, referral sources, clicks and platform interactions
- Location information: General location derived from your IP address
- Gaming information: Game preferences, wagering patterns, play history and session length
2.3 Third-Party Sources
We may receive information about you from third-party sources, such as:
- Identity confirmation services
- Payment processing companies
- Anti-fraud systems
- Credit reference agencies
- Official registries
- Marketing affiliates
Essential Privacy Details
Data Protection
Your personal information is safeguarded through advanced SSL encryption and housed on protected server systems.
Account Verification
Legal requirements mandate identity confirmation to prevent fraud and ensure adherence to financial regulations.
Browser Cookies
We employ cookies to improve your browsing experience and deliver customized content.
Information Control
You possess the right to access, update and remove your personal data.
3. Data Utilization
We employ collected data for various objectives, including:
3.1 Service Operations
- Establishing and maintaining player accounts
- Handling financial deposits and cashout requests
- Delivering gaming and wagering services
- Providing customer assistance
- Processing transactions and sending confirmation notifications
3.2 Legal Compliance
- Verifying player identity (know your customer procedures)
- Preventing fraud, money laundering and underage gambling
- Meeting regulatory obligations
- Responding to legal requests or judicial orders
- Defending our legal rights and enforcing our terms
3.3 Service Improvement
- Analyzing user behavior to enhance customer satisfaction
- Creating new features and services
- Resolving technical issues
- Performing research and analytics
3.4 Marketing Communications
- Sending promotional offers, bonuses and service updates
- Customizing your platform experience
- Gathering feedback through questionnaires
- Informing about new games and features
Email preferences: You may opt out of promotional communications anytime through your profile settings or by using the unsubscribe link in our emails.
4. Information Disclosure
We may reveal your information to the following parties:
4.1 Service Partners
We share information with third parties who help us operate our business and deliver services, including:
- Payment processors and financial institutions
- Identity verification providers
- Customer service outsourcing companies
- IT infrastructure providers
- Game developers and software suppliers
- Data analytics and processing services
4.2 Legal Authorities
We may disclose your information to regulators, law enforcement and government bodies when:
- Mandated by law, regulation or legal process
- Necessary to protect our rights, property or safety
- Required to prevent illegal activity
- Requested by gaming regulatory bodies
4.3 Business Transfers
In connection with mergers, acquisitions, asset sales or bankruptcy proceedings, your information may be part of such transactions. We will notify you via email and/or website notice of any change in ownership or uses of your personal information.
4.4 Consent-Based Sharing
We may share your information with other parties when you give us explicit consent to do so.
International transfers: Your information may be transferred to and processed in countries outside India. We ensure such transfers comply with applicable privacy laws and implement appropriate safeguards for your data.
5. Protection Standards
We employ suitable technical and organizational security measures to safeguard your personal information against unauthorized access, alteration, disclosure or destruction. These security measures include:
- Encryption technology: All sensitive data is secured using industry-standard SSL/TLS encryption
- Access controls: Restricted access permissions and authentication requirements for our staff
- Network security: Advanced firewall systems to prevent unauthorized intrusion attempts
- Security audits: Regular security evaluations and penetration testing
- Staff education: Continuous security awareness training for our employees
While we use strong security measures to protect your personal information, no method of internet transmission or electronic storage is 100% secure. We cannot guarantee absolute security but continuously enhance our security procedures.
Your security responsibilities: You must keep your login details confidential and are responsible for all activities under your account. Please report any unauthorized account access or security breaches immediately.
6. Your Privileges
Under applicable privacy laws, you have certain rights concerning your personal information:
| Your Right | Description |
|---|---|
| Access to Information | You can request copies of personal information we hold about you. |
| Data Rectification | You can request correction of inaccurate or incomplete information. |
| Data Erasure | You can request deletion of your personal information in certain circumstances. |
| Processing Limitation | You can request restrictions on how we use your personal information. |
| Data Mobility | You can receive your information in a structured, commonly used and machine-readable format. |
| Processing Objection | You can object to our processing of your personal information for certain purposes. |
| Consent Revocation | You can withdraw consent at any time where we rely on consent for processing. |
To exercise these rights, contact us using the information in our "Contact Details" section. We will respond to your request within 30 days.
Limitations on rights: These rights may be limited in certain circumstances, such as legal retention requirements or where disclosure may adversely affect the rights and freedoms of others.
7. Tracking Technology
Our website uses cookies and similar tracking technologies to collect and store information about your website interactions.
7.1 Types of Cookies
- Essential cookies: Required for basic website functionality
- Performance cookies: Help us count visitors and understand how users navigate the site
- Functional cookies: Enable us to remember your preferences
- Advertising cookies: Track your browsing habits to show relevant advertisements
7.2 Managing Cookies
Most web browsers allow you to control cookies through their settings preferences. For detailed information about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org.
Please note: Disabling cookies may impact website functionality and limit access to certain features.
8. Third-Party Links
Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policy of every website you visit.
8.1 Game Providers
We work with various game suppliers to offer diverse gaming content. These providers may collect and process your data in accordance with their own privacy policies when you play games on our platform.
8.2 Payment Processors
For deposits and withdrawals, your financial information is processed by third-party payment providers who have their own privacy policies and security measures.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:
- The length of our business relationship
- Legal obligations that apply to our business
- Statute of limitations for legal claims
- Regulatory compliance requirements
When personal information is no longer required, we will securely delete or anonymize it.
Account termination: Following account closure, we may retain certain information as required by law or for legitimate business purposes, including resolving disputes, enforcing agreements or regulatory compliance.
10. Policy Modifications
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. Any revised policies will be posted on this page with an updated "Last revised" date.
We encourage you to review this policy periodically to stay informed about our current privacy practices. Your continued use of the service after any modifications indicates your acceptance of the updated policy.
For significant changes that materially affect your rights, we will provide additional notice through email alerts or website notifications.